Privacy Policy

Information you give us: name, email address, WhatsApp/phone number, your location, and the details you submit through the discovery-call form, lead-magnet forms, the newsletter signup, and the tools (e.g. your inputs when you save calculator results).

Information collected automatically: basic analytics such as pages visited and device/browser type, collected via Google Analytics 4 (only if you consent to analytics cookies).

Chatbot messages: if you use the on-site assistant, your messages are processed to generate a reply.

To respond to your enquiry and schedule your discovery call; to send you the resources you request; to send market-intelligence emails you opt into; to improve our content and tools; and to operate and secure the site.

We rely on your consent (for marketing emails and analytics cookies) and our legitimate interest in responding to enquiries and running the service.

Brevo — email delivery and contact management. Supabase — secure storage of leads and discovery-call requests. Vercel — hosting. Google Analytics — website analytics (consent-based). Anthropic — powers the chatbot (messages are sent to generate replies). Cloudinary — image delivery.

We do not sell your personal data. These providers process data on our behalf under their own security and privacy terms.

Some providers process data outside Malaysia. Where that happens we rely on the provider's safeguards and your consent in submitting the information.

We keep lead and enquiry data for as long as needed to provide our services and maintain our relationship with you, and then delete or anonymise it. You can ask us to delete your data sooner.

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent or unsubscribe at any time (every email includes an unsubscribe link).

To exercise any right, contact us via WhatsApp at +60 10 566 6924 or reply to any email from us.

We use a strictly-necessary cookie for the admin area only. Analytics cookies (Google Analytics) load only after you accept them via the cookie banner. You can decline without affecting your use of the site.

We may update this policy; the “last updated” date above reflects the latest version. This is a general template and should be reviewed by a qualified professional for your jurisdiction.